HP recommends that all possible troubleshooting steps are done before performing a System Recovery. Use a power adapter that meets the power requirements and has the correct type of connector to avoid damaging the computer on newer notebook models, connecting the wrong adapter to the notebook might cause the power LED lights to blink but not power on the computer. Myself I’m one of them On the Options screen, select Continue and continue to Windows 8. TX AU here: Confirm the AC power adapter is a genuine HP part. On the Choose an option window, select Troubleshoot.
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Some computers might not have a cover that provides access to the memory. Please refer tx1221ay this link It checks the main components of your computer to make sure they are working properly. The computer does gx1221au receive power no noise or lights If there is no noise from the computer case or fans, the lights on the computer do not illuminate including keyboard LEDsand the screen is not receiving a video signal, your computer might not be receiving power.
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Verify the wall outlet is functioning properly do not use a power strip, surge protector, or secondary power source. If the computer starts and opens Windows 8, you are done. Just want to know anyone using this tablet baby? This document is for HP and Compaq notebook computers running Windows 8.
But i’m happy with it because it’s Verify all cords and connectors are secure between the power cord, AC power adapter, and computer. Hard reset a notebook with removable battery Use the following steps to perform a hard reset on notebooks with removable batteries.
If the AC adapter and battery tests both result in the LEDs not glowing and the fan and hard drive not spinning, there might be an issue with the system tx1221wu, which could require service from HP. Perform an HP Tx12221au Recovery If the steps in this document have not resolved the startup problem, perform a System Recovery to reset the computer to its original factory shipped state.
On the Choose an option window, select Troubleshoot.
See your browser’s documentation for specific instructions. Computer Turns On Unexpectedly Windows 8.
TX AU here: Disconnect all external connected peripheral devices, such as USB storage devices, external displays, and printers. Hard reset a notebook with a sealed or non-removable battery Use the following steps to perform a hard reset on notebooks with a sealed or non-removable battery.
The following steps might resolve a No Boot issue. There are a lot of help and info in that thread. Contacting HP Support If you cannot find a solution in this document, contact HP for further assistance or to have the computer serviced.
Contact HP and provide them with the failure code such as biohd-8 to set up service or to have a replacement hard drive sent to tx2121au. Have the computer serviced if you cannot access the memory. I am not a dog Group: Turn on the computer. The AC adapter might need to be replaced. Removing and reseating the hard drive might also solve some hard drive errors. Price is not inclusive tx11221au hardware or software installation charges unless otherwise stated.
HP Notebook PCs – Computer Does Not Start (Windows 8) | HP® Customer Support
Subscribe to this forum Receive email notification when a new topic is posted in this forum and you are not active on the board. This tablet’s touch screen sucks! The Virtual Agent is currently unavailable.
Non-system disk error make sure you have removed discs and USB storage devices. If the test fails, the hard drive might need to be replaced. For example, the CPU clock rate might be reduced to save power, which might cause programs to run slower or the AC power adapter to become warm to the touch.