Sorry this didn’t help. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. The drive used to work perfectly when i got this laptop. Tell us about your experience with our site. Parvesh Thakur Replied on January 2, One more thing i would like to share is there are 2 drives shown in device manager. In reply to Vinod N’s post on January 2,
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You can follow the question or vote as helpful, but you cannot reply to this thread. If the issue persists then t ry updating the latest optical drive firmware and check if it helps, here is the link: Are you getting any error message? Still the above problem exists, Its a slot load drive, but reads contents of bootable discs that i have. This thread is locked.
DVDWBD TS-LB23P – HP Support Community –
The drive used to work perfectly when i got this laptop. This site in other languages x.
I have the same question 5. Parvesh Thakur Replied on January 2, Tell us about your experience with our site. What exactly happens when you try to read the discs? Thanks for marking this as the answer. Vinod N Replied on January 2, How satisfied are you with this reply?
Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.
hp DVDWBD TS-TB23L ATA Device Drivers
One more thing i would like to share is there are 2 drives shown in device manager. Did this solve your problem? All my drivers are up to date. Hi, Thank you for writing in Microsoft Communities. Only my windows updates are ON, and there have been several in past months. Thanks for your feedback, it helps us improve the ts-gb23l. Sorry this didn’t help.
Please go ahead and follow the methods mentioned and later update us on the status of the issue. How satisfied are you with this response? Please perform these recommended steps and post back if you are still experiencing the issue. Please find follwing answers to your questions: Parvesh Thakur Created on January 1, My laptop is months old.
You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Were there any recent changes made to the computer prior to the issue?
Waiting for your reply. Before we start troubleshooting on the issue please provide us with the additional information by answering few questions mentioned below, this will help us dvxwbd troubleshoot better. In reply to Vinod N’s post on January 2, What is the make and model of the drive? Hope above info will be helpful.