If the number in the firmware section is greater than the version on the computer, you should download and install the firmware update using the instructions on the download page. Make sure you have selected this exact key name. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Why try another disc? Replacing the side panel. Turn on the computer and wait for Windows to start.

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If you are using a desktop computer, continue to Step 4. Modify your browser’s settings to allow Javascript to execute. Use the information in this document to identify the CD or DVD drives installed in your computer, and to check the firmware versions in use.

HP DVD Writer 1040r ATA Device Drivers

If a drive name is shown with an alert icon the drive icon is marked with an alert symbol,double-click the drive name to find more information. Follow these steps to remove the dfvice from Device Manager:. To reset the drive, do the following steps:.

See your browser’s documentation for specific instructions. If you are using a notebook computer, skip to Step 5.

CD-R discs ara supported by all recordable disc drives. The Virtual Agent is currently unavailable. HP Download and Install Assistant.

Please verify your product is powered on and connected, then try again in a few minutes. Select program to reinstall. Then click the Software – Multimediaand Software – Solutions links and look for any cvd recording software updates, for example CyberLink Power2Go update. Do the following depending on what is shown in the Device Status section:.


HP PCs – CD/DVD Drive Is Not Detected (Windows 7) | HP® Customer Support

Remove selected files Download files. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Modify your browser’s settings to allow Javascript to execute. The type of disc you use for burning must be compatible with the type of disc drive in your computer; that is, you cannot burn a DVD-R disc in a drive that does not support DVD-R technology. Your disc drive can adjust various properties of the laser and disc rotation to match the properties of the disc, but it might not be able to find a match with some batches of recordable media.

If problems occur after using these steps, browse to the file and double-click it to restore the registry.

HP DVD Writer – Finding and Upgrading the DVD Writer Firmware Version | HP® Customer Support

Use these steps to troubleshoot this condition. If not, continue to the next step.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Click Startand enter Device Manager into the Search field.


Resetting Your Computer Windows To find the software after you uninstall it, use HP Recovery Manager if the burning software came from HP, or use the installation files if the burning software came from another company.

Click FileExporttype a filename that is easy for you to remember, and then click Save. Close the Registry Editor, restart the computer, and then wait vdd Windows configures the necessary drivers for new hardware.

This option requires basic OS understanding. Be careful not to slide skin along any interior metal edge of the computer. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam padand wear an ESD wrist strap connected to a grounded surface.

The Virtual Agent is currently unavailable. Select Atx and then Shut down from the power menu. Javascript is disabled in this browser. You might have to restart the computer.