For using this HP smart app from your mobile device you have to download the HP Smart app in your mobile. Before you activate this feature make sure that your computer or mobile device has an active Internet connection. Learn more about HP’s privacy policy. Select your operating system and version , Change Detected operating system: In this section we guide you in printing your documents. Install the color ink cartridge on the left and the black ink cartridge on the right. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

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Select dekjet Deselect all. Select your operating system and version. Next, open the HP Smart app and select your printer. Next, enter the password to connect the printer with your computer. Asia Pacific and Oceania. We will explain in detail about how to set up your printer in wireless method, how to change your IP address and many more. Asia Pacific and Oceania. You will see a screen with set of instructions displayed.

Click on scan to scan the document placed in the scanner glass. This might damage the scanner. Choose the proper settings in the print settings page.


HP DeskJet Printers – Copying Documents or Photos | HP® Customer Support

Fix wireless connection If you have encountered any network issues from your printer you can fix the HP printer wireless connection by downloading the HP printer scan doctor from the given link. Once all the printer packing materials have been removed from the printer, put it for recycling. If your printer is connected via USB cable, follow the steps mentioned as earlier in this setup. See your browser’s documentation for specific instructions.

Raise the input tray and the input tray extender. This page requires Javascript. HP is compiling your results. Then carefully insert these desijet cartridges into their respective slots available in the ink cartridge access door.

HP Customer Support – Software and Driver Downloads

To open the web server check the IP address which is latter discussed in this article of your printer and open the server. How does HP install software and gather data? You may ask how to enable the Web scan feature?

How to set up web services With the help of your HP printer, you can access the files from the internet by using dskjet Web service feature. Please return to the product information page and verify the numbers provided or try again later.


You can call our customer support team through the toll-free number given from our website. Please try again shortly. Follow the steps carefully for loading the papers You should always use the recommended papers for printing. Clean the cartridge contact with a piece of fine cloth.

The connection to the desljet is established during software installation. How to fix print quality issues Generally, print quality issues occur due to the following reasons Check if you are using original HP ink cartridge. Do not scan originals with staples or paper clips attached. How can I copy a dark original? You can install the recommended printer software from What types of paper does my printer support?

We were unable to retrieve the list of drivers for your product.