Please return to the product information page and verify the numbers provided or try again later. It matches the product: This may be necessary even with a new roll of paper. Select from the products you own. Warranty withdrawn refurbished product: Ensure the paper is far enough inside the printer, you should feel the printer grab the paper. Do not close the roll cover until you are prompted to do so by the front panel.

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When prompted by the front-panel display, lift the blue lever on the left. Thank you for your patience. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Paper loaded with too much skew. See your browser’s documentation for designjdt instructions.

Designet more about HP’s privacy policy. This may be necessary even with a new roll of paper. Please try again shortly. Modify your browser’s settings to allow Javascript to execute. During the paper load process the printer did not detect any paper. Follow the instructions on the front-panel display.


HP DesignJet T Printer series Troubleshooting | HP® Customer Support

How does HP install software and gather data? The end of the roll has become loose around the core. During the load process the printer detected that the paper is too narrow or too short to be loaded in the printer.

Avoid inserting roll paper into the cut sheet slot. Europe, Middle East, Africa.

Thus, the warranty has been removed from this product. Select your operating system and versionChange Detected operating system: Any designjt support needed would be completed by the third party that sold the product. Do not use hand-cut sheets, which may be of irregular shapes. Select from the products you own.

HP Designjet T770 and T1200 Printer Series – The paper cannot be loaded successfully

This process can take several minutes depending on the number of warranties being checked. Open download list The Virtual Agent is currently unavailable.

Drivers may be in development so please check back at a later date or visit the product homepage. Or, view all available drivers for your product below. Remove the initial 2 cm from the roll and try again.


HP DesignJet T Printer series – Driver Downloads | HP® Customer Support

This prevents the printer from loading the paper. This page requires Javascript. Solution and Diagnostic Data Collection. The serial number provided does not match the previously selected product. If the roll is aligned, the T printer series prompts you to close the roll cover, and you are now ready to print.

HP is compiling your results. If you would like to start the load process again, cancel the process on the front panel; the printer ejects the sheet from the front of the printer. Select your operating system and version.

This product was sold by a reseller.