If the cartridge does not snap into place, remove the cartridge from the carriage. No software or drivers are available for this product with the selected operating system. Is my Windows version bit or bit? Place the sample in the output tray when you package your printer for shipping. Load paper in the tray. Click HP Parts store.

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Printer Specifications for HP Photosmart Premium (C309a and C309c) All-in-One Printers

A clean disposable container capable of holding enough water to submerge the printhead. Lightly dampen a clean, lint-free cloth, and then wipe the electrical contact 039c from the bottom to the top. The latch must remain down to install the ink cartridges correctly.

Replace any low or empty ink cartridges Open the ink cartridge access door. Modify your browser’s settings to allow Javascript to execute. Select your desired files and a list of links will be sent by email. If your printhead assembly is no longer under warranty, you can purchase a new one online. Make sure that the colored shape icon on the cartridge label matches the colored shape icon on the carriage slot. Press in the tab on the front of the ink cartridge, and then pull it up and out to remove it from its slot.


Turn on the printer and place it close to the computer and within range of the router during the setup procedure. Use these steps only as a last resort and if the printhead would be disposed of otherwise. This page requires Javascript.

HP Photosmart Premium Fax All-in-One Printer – Ca – Driver Downloads | HP® Customer Support

We were unable to retrieve the list of drivers for your product. Manually cleaning the printhead gp only be performed if the printhead is no longer under warranty. Europe, Middle East, Africa.

If replacing any low or empty ink cartridges does not resolve the issue, continue hhp the next step. Remove the cartridge from its slot.

Under Find your part stype one of the part numbers below in the Search by part number text box. Make sure that the carriage latch is closed An open carriage latch can result in incorrectly seated cartridges.

HP Photosmart Premium Fax C309 Printers – Color or Black Ink Not Printing

Connect the printer to the wireless network Use the Wireless Setup Wizard on the printer to connect it to your wireless network. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge. Service or replace your HP product if you completed all preceding steps. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


Remove all the paper from the tray. See your browser’s documentation for specific instructions.

HP Photosmart C Printers – Wireless Printer Setup | HP® Customer Support

This results in incorrectly seated cartridges and the product will not function correctly. Modify your browser’s settings to allow Javascript to execute.

If HP replaces your printhead assembly under warranty, you receive a new printhead assembly, cleaning materials, and a full set of new ink cartridges. Product sold by third party: Contact HP Support to schedule a repair or replacement. Load paper in the tray.

Make sure that the cartridges are installed correctly Follow these steps to check the cartridges. Go to How to Buy HP hpp, and then click your country-language. Removing the new ink cartridge from the plastic wrap. Operating System – Windows 7, Windows 8, Windows 8.