What can I do? Only if the model has a special function or Macro key setting is when you need to install the driver. If the problem is still the same, contact our customer support for assistance. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. He is a lifelong computer geek and loves everything related to computers, software, and new technology. Please fill in a complete birthday Enter a valid birthday.

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Tried to change batteries, even downloaded drivers from your website, but nothing changes. This website is using cookies. The mouse sensor data read performance will be impacted.

Genius NetScroll Superior Mouse Red

I bought a Genius product seven days ago. Check if your laptop recognizes the mouse or not in the Device Manager.

Is there anything I can do? Update your profile Let us wish you a happy birthday! Windows XP, Vista, 7, 8, 10 Downloads: We judge that the witch is broken, please contact customer support for assistance. I need a service manual to check for potential problems, so can repair it ourselves.

Subscription auto-renews at the end of the su;erior Learn more.

Please try to change a new battery first if needed. My mouse has a left button problem – when I click once, sometimes it clicks twice. As a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft. Sponsored products for you. Some devices have additional buttons and you need to install the driver, suerior for those models, you do not need to install the driver if you do not want to use the additional buttons.


Genius Product Support – Netscroll+ Superior

Don’t have an account? If yes, there is no need to install a driver. Let us wish you a happy birthday! Enter the code below and hit Verify.

Genius Wireless NetScroll Superior Optical Mouse Red | Souq – UAE

You receive free shipping if your order includes at least AED of eligible items. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. To achieve a Gold competency level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value.

Free Shipping All orders of We have some problems with your product. Unfortunately, we do not provide technical manuals to end users, you can netcroll customer support for assistance. What is your global warranty on your products? The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.


Solvusoft: Microsoft Gold Certified Company

It is brand new, I bought it from Amazon, how do I get a replacement? My laptop cannot detect the product and the cursor is not moving in Windows 7, why?

We appreciate your feedback for your Genius product user experience. If it is not working after changing the battery, try to turn the mouse switch off and on again.

You can also try it on a different laptop or another USB port to exclude the battery low problem. Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

But if it is not a wireless mouse, the mouse is broken. Unfortunately, we do not offer global warranty on our products. The mouse is 2.