We appreciate your feedback for your Genius product user experience. Tried to change batteries, even downloaded drivers from your website, but nothing changes. The mouse is not detected. This item may be a floor model or store return that has been used. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. Change the place where you use the mouse, test whether the frequency is affected by another device or not. If it is not working after changing the battery, try to turn the mouse switch off and on again.
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How to get from the keyboard?
Keyboard and Mice (USB)
For additional information, see the Global Shipping Program terms and conditions – opens in a new window or tab This amount includes applicable customs duties, taxes, brokerage and other fees.
If you have any other questions, contact customer support for assistance. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. Delivery time is estimated using our proprietary method which is based on the buyer’s proximity to the item location, the shipping service selected, the seller’s shipping history, and other factors.
Genius KB Russian English (Cyrillic) Keyboard | eBay
My mouse has a left button problem – when I click once, sometimes it clicks twice. If you cannot find the driver tenius our website that is higher than your OS, that means there is no driver compatible with your O.
kg My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Geniks item may be a floor model or store return that has been used. Sell one like this. Unfortunately, we do not offer global warranty on our products. Seller assumes all responsibility for this listing.
Some devices have additional buttons and you need to geniis the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. Can you send me the driver? The supported OS is always shown on the package. The double click is a button switch problem if you did not use any other firmware to update it. We appreciate your feedback for your Genius product user experience.
Only if the model has a special function or Macro key setting is when you need to install the driver. Add to watch list. I am still having problems with the symbol.
I need a service manual to check for potential problems, so can repair it ourselves. What can I do? We have some problems with your product.
Genius KB-19e NB Keyboard
Use only one set of devices at a time. My keyboard creates an unusual code when typing, how to fix it? United States and many other countries See details. genijs
I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.
Email to friends Share on Facebook – opens in a new window or tab Share on Twitter – opens in a new window or tab Share on Pinterest – opens in a new window or tab Add to watch list. Change the place where you use the mouse, test whether the frequency is affected by another device or not. For additional information, see the Global Shipping Program terms and conditions – opens in a new window or tab. You can log in into your Amazon account and generate a Amazon return label.
Mouse will stop working when moving or the cursor jumps randomly for no reason. Check if your device is a plug-n-play device or not.
My keyboard and genkus doesn’t respond while pressing it, I have changed the battery, what can I do? But if it is not a wireless mouse, the mouse is broken. Please refer to below link.